._chat_1y8a1_1{--support-ink:#304438;--support-paper:#fff9ec;--support-wine:#7e223c;color:var(--support-ink);background:var(--support-paper);text-align:start;flex-direction:column;width:100%;min-height:0;display:flex}._heading_1y8a1_2{background:linear-gradient(120deg,#f7e1df,#fff9ec 75%);border-bottom:2px solid #ddcfad;align-items:center;gap:14px;padding:20px 24px 18px;display:flex}._heading_1y8a1_2 svg{filter:drop-shadow(0 3px #b49d7766);flex:0 0 58px;width:58px}._heading_1y8a1_2 h2{font:700 clamp(20px,3vw,27px)/1.2 var(--font-ui-body),sans-serif;margin:0}._heading_1y8a1_2 p{color:#62594c;margin:7px 0 0;font-size:12px;line-height:1.5}._messages_1y8a1_4{overscroll-behavior:contain;scrollbar-gutter:stable;background:repeating-linear-gradient(0deg,#0000 0 31px,#e6dac540 31px 32px);flex-direction:column;flex:1;gap:16px;min-height:220px;max-height:440px;padding:22px;display:flex;overflow:auto}._message_1y8a1_4{overflow-wrap:anywhere;background:#e4eadc;border:1px solid #c4cbb7;align-self:flex-start;max-width:88%;padding:14px 16px;animation:.18s ease-out _message-in_1y8a1_1;box-shadow:3px 4px #b5bfac}._message_1y8a1_4[data-role=customer]{background:#f1dadd;border-color:#d8b4bd;align-self:flex-end;box-shadow:3px 4px #caa4af}._message_1y8a1_4 p{color:var(--support-ink);opacity:1;white-space:pre-wrap;margin:8px 0;font-size:15px;line-height:1.75}._message_1y8a1_4 small,._message_1y8a1_4 footer{color:#655c51;font-size:10px}._message_1y8a1_4 footer{flex-wrap:wrap;gap:10px;display:flex}._message_1y8a1_4 footer button{color:#75203b;font:inherit;cursor:pointer;background:0 0;border:0;min-height:28px;text-decoration:underline}._empty_1y8a1_7{text-align:center;color:#655d50;max-width:320px;margin:auto;padding:20px;font-size:15px;line-height:1.75}._empty_1y8a1_7 svg{width:90px;margin:0 auto 12px;display:block}._history_1y8a1_7{align-items:center;gap:12px;padding:12px 24px;font-size:12px;display:flex}._history_1y8a1_7 select{color:#304438;min-width:0;max-width:75%;font:inherit;background:#fffaf0;border:1px solid #cbbb98;padding:7px}._composer_1y8a1_8{border-top:1px solid #dbccb0;padding:16px 22px 22px}._composer_1y8a1_8 label{margin-bottom:8px;font-size:13px;font-weight:700;display:block}._composer_1y8a1_8 textarea{resize:vertical;color:#283b30;width:100%;min-height:76px;max-height:140px;font:inherit;box-sizing:border-box;background:#fffdf6;border:2px solid #baaa89;border-radius:0;padding:12px;font-size:15px;line-height:1.5;display:block;box-shadow:inset 2px 2px #e5d8bc}._composer_1y8a1_8 textarea:focus{outline-offset:2px;outline:2px solid #7e223c}._composer_1y8a1_8>div{justify-content:space-between;align-items:center;gap:15px;margin-top:12px;display:flex}._composer_1y8a1_8 small{color:#726957;direction:ltr;font-size:11px}._action_1y8a1_9{cursor:pointer;background:#7e223c;border:2px solid #982e4b;border-top-color:#b45d72;justify-content:center;align-items:center;gap:9px;padding:11px 18px;font-size:14px;font-weight:700;text-decoration:none;transition:transform .12s,box-shadow .12s;display:inline-flex;box-shadow:0 5px #4d1526,2px 6px #baa78b;color:#fff5e6!important}._action_1y8a1_9:hover{transform:translateY(-2px)}._action_1y8a1_9:active{transform:translateY(4px);box-shadow:0 1px #4d1526}._action_1y8a1_9:disabled{opacity:.5;cursor:default;transform:none}._action_1y8a1_9:focus-visible{outline-offset:4px;outline:3px solid #ae7f38}._error_1y8a1_9{color:#7e223c;padding:12px 22px;font-size:13px;line-height:1.6}._error_1y8a1_9 p{margin:0 0 8px}._error_1y8a1_9 a,._error_1y8a1_9 button{color:#6e2138;margin-inline-end:12px;display:inline-block}._error_1y8a1_9 button{cursor:pointer;font:inherit;background:0 0;border:0;text-decoration:underline}._launcher_1y8a1_10{color:#304438;font:700 15px/1.25 var(--font-ui-body),sans-serif;cursor:pointer;background:#fff9ec;border:2px solid #cabb97;align-items:center;gap:11px;padding:4px 16px 5px 6px;transition:transform .14s,box-shadow .14s;display:inline-flex;box-shadow:0 5px #a39471,3px 6px #ddceb0}._launcher_1y8a1_10 svg{width:46px}._launcher_1y8a1_10:hover{transform:translateY(-2px)}._launcher_1y8a1_10:active{transform:translateY(4px);box-shadow:0 1px #a39471}._dialog_1y8a1_11{color:#304438;width:min(480px,100vw - 30px);max-width:none;max-height:calc(100dvh - 32px);box-shadow:none;background:0 0;border:0;padding:0;overflow:visible}._dialog_1y8a1_11::backdrop{background:#23342d80}._paper_1y8a1_11{background:#fff9ec;border:2px solid #b6a47e;max-height:calc(100dvh - 40px);display:flex;position:relative;box-shadow:6px 7px #796953,10px 12px #1b2a2633}._dialog_1y8a1_11[open]{animation:.2s cubic-bezier(.2,.8,.3,1) _chat-open_1y8a1_1}._dialog_1y8a1_11[data-closing]{animation:.14s ease-in forwards _chat-close_1y8a1_1}._close_1y8a1_11{inset-inline-end:10px;z-index:2;color:#7e223c;cursor:pointer;background:#fffaf0;border:1px solid #d2bd99;width:32px;height:32px;font-size:25px;line-height:1;position:absolute;top:8px;box-shadow:2px 2px #bca889}._paper_1y8a1_11 ._chat_1y8a1_1{max-height:calc(100dvh - 48px)}@keyframes _chat-open_1y8a1_1{0%{opacity:0;transform:translateY(20px)scale(.98)}to{opacity:1;transform:none}}@keyframes _chat-close_1y8a1_1{to{opacity:0;transform:translateY(12px)scale(.99)}}@keyframes _message-in_1y8a1_1{0%{opacity:0;transform:translateY(6px)}to{opacity:1;transform:none}}@media (max-width:600px){._dialog_1y8a1_11{width:calc(100vw - 24px);max-height:calc(100dvh - 32px);margin:16px auto}._paper_1y8a1_11{box-shadow:4px 5px #796953}._messages_1y8a1_4{min-height:140px;max-height:42dvh;padding:18px 14px}._message_1y8a1_4{max-width:92%}._heading_1y8a1_2{padding:18px 16px}._composer_1y8a1_8{padding:14px 16px 20px}._composer_1y8a1_8 textarea{font-size:16px}._action_1y8a1_9{min-height:44px;padding:9px 14px}._heading_1y8a1_2 svg{flex-basis:46px;width:46px}}@media (prefers-reduced-motion:reduce){._dialog_1y8a1_11[open],._dialog_1y8a1_11[data-closing],._message_1y8a1_4{animation:none}._action_1y8a1_9,._launcher_1y8a1_10{transition:none}}._readSentinel_1y8a1_16{pointer-events:none;width:1px;height:1px;display:block}._launcher_1y8a1_10{z-index:2;margin-block:8px 20px;position:relative}._ticketTools_1y8a1_18{border-bottom:2px solid #e9d8bd;flex-wrap:wrap;align-items:end;gap:12px;padding:12px 20px;display:flex}._ticketTools_1y8a1_18>label{flex:1;gap:6px;min-width:180px;font-size:13px;display:grid}._ticketTools_1y8a1_18 select,._ticketSubject_1y8a1_18 input{color:#304438;width:100%;min-height:42px;font:inherit;background:#fffaf0;border:2px solid #bdaa8a;padding:8px}._ticketTools_1y8a1_18 button,._ticketSummary_1y8a1_18 button{color:#79263d;cursor:pointer;min-height:40px;font:700 13px var(--font-ui-body);background:#f9e7e6;border:1px solid #b59b81;padding:8px 12px;box-shadow:0 3px #c2a38b}._ticketSummary_1y8a1_18{background:#f8ede2;padding:12px 20px;animation:.2s _message-in_1y8a1_1}._ticketSummary_1y8a1_18 strong{letter-spacing:.06em;font-size:13px}._ticketSummary_1y8a1_18 span{color:#334831;background:#e0e6d3;margin-inline:10px;padding:3px 8px;font-size:12px}._ticketSummary_1y8a1_18 span[data-ticket-status=waiting]{color:#72243e;background:#f0ced8}._ticketSummary_1y8a1_18 p{margin:9px 0;font-size:13px;line-height:1.6}._ticketSummary_1y8a1_18>div{gap:8px;margin-top:10px;display:flex}._ticketSubject_1y8a1_18{gap:6px;padding:12px 20px;font-size:14px;display:grid}._message_1y8a1_4 p{overflow-wrap:anywhere}._messages_1y8a1_4{overscroll-behavior:contain}._chat_1y8a1_1{width:100%;min-width:0}._ticketTools_1y8a1_18,._ticketSummary_1y8a1_18,._composer_1y8a1_8{flex-shrink:0}._dialog_1y8a1_11{width:min(540px,100vw - 30px)}@media (max-width:980px){._dialog_1y8a1_11{max-height:calc(var(--mobile-available-height,100svh) - env(safe-area-inset-top) - env(safe-area-inset-bottom) - 24px);box-sizing:border-box}._paper_1y8a1_11,._paper_1y8a1_11 ._chat_1y8a1_1{max-height:calc(var(--mobile-available-height,100svh) - env(safe-area-inset-top) - env(safe-area-inset-bottom) - 32px);box-sizing:border-box}._dialog_1y8a1_11[data-mobile-keyboard] ._paper_1y8a1_11{height:calc(var(--mobile-available-height,100svh) - env(safe-area-inset-top) - env(safe-area-inset-bottom) - 32px);min-height:0}._dialog_1y8a1_11[data-mobile-keyboard] ._paper_1y8a1_11 ._chat_1y8a1_1{height:100%;min-height:0}._dialog_1y8a1_11[data-mobile-keyboard] ._messages_1y8a1_4{min-height:0;max-height:none}}._dialog_1y8a1_11{overflow:hidden}._paper_1y8a1_11{width:100%;min-height:0;max-height:inherit;box-sizing:border-box;overflow:hidden}._paper_1y8a1_11 ._chat_1y8a1_1{overscroll-behavior:contain;min-height:0;scroll-padding-block:16px;overflow-y:auto}._paper_1y8a1_11 ._messages_1y8a1_4{flex:1;min-height:120px;max-height:none;overflow:visible}._close_1y8a1_11{z-index:4;touch-action:manipulation;width:40px;height:40px}._paper_1y8a1_11 ._heading_1y8a1_2{padding-inline-end:58px}@media (max-width:980px){._dialog_1y8a1_11{inset:auto;top:calc(var(--mobile-viewport-top,0px) + 8px);width:min(540px,100% - 24px);max-height:calc(var(--mobile-available-height,100svh) - 16px);margin:0;position:fixed;left:50%;transform:translate(-50%)}._paper_1y8a1_11{height:min(700px,calc(var(--mobile-available-height,100svh) - 16px));max-height:inherit}._paper_1y8a1_11 ._chat_1y8a1_1{height:100%;max-height:100%}._heading_1y8a1_2{flex:none;min-height:48px;padding:12px 14px}._heading_1y8a1_2 svg{flex-basis:36px;width:36px}._heading_1y8a1_2 h2{font-size:18px}._heading_1y8a1_2 p{margin-top:3px;font-size:11px}._composer_1y8a1_8{padding:12px 14px max(16px,env(safe-area-inset-bottom))}._composer_1y8a1_8 textarea{min-height:72px;max-height:100px}._ticketSummary_1y8a1_18,._ticketTools_1y8a1_18{padding:10px 14px}._messages_1y8a1_4{padding:14px}._dialog_1y8a1_11[open]{animation:none}}._attachments_1y8a1_32{grid-template-columns:repeat(auto-fit,minmax(100px,1fr));gap:8px;margin-top:10px;display:grid}._attachments_1y8a1_32 a{min-width:0;color:inherit;text-decoration:none;display:block}._attachments_1y8a1_32 img{object-fit:contain;background:#fffaf0;border:1px solid #bdaa8a;width:100%;max-height:180px;display:block}._attachments_1y8a1_32 small{overflow-wrap:anywhere;margin-top:4px;display:block}._attachAction_1y8a1_32{color:#7e223c;cursor:pointer;align-items:center;gap:8px;margin-top:12px;display:inline-flex!important}._attachAction_1y8a1_32 input{max-width:210px;font-size:12px}._pendingImages_1y8a1_32{flex-wrap:wrap;gap:6px;margin:8px 0;padding:0;list-style:none;display:flex}._pendingImages_1y8a1_32 li{overflow-wrap:anywhere;background:#e4eadc;max-width:100%;padding:5px 8px;font-size:12px}._pendingImages_1y8a1_32 button{color:#7e223c;background:0 0;border:0;min-width:32px;min-height:32px;font-size:20px}